Airtel
Offer didn't valid

I received a message on 31.12.2007 as above:

"Recharge today with any validity voucher & get bonus 25 A2A Talktime valid for 30 days. Talktime will be credited within 48 hours."

(I know that those customer are enjoy the offer, who received the relevent sms with offer.)

After received this msg, I recharged my number with 401 RC voucher, but I have not received any Talktime till date. I complained in ur Customer Care and they give me the complain no. 22518800 and 24hours for solve the problem but no result then I also complained (as Airtel direction) in 121 on 12.01.08 and 14.01.08 but no body have the responsibilities to give any response to their client. It is very bad exp. with the AirTel.

Rs 25/- is not a big matter, but Airtel has no commitment and no good support to their clients. All the executives always give 24 or 48 hours to solve the problem, but they couldn't do it.

I am waiting a possitive responce from ur end.

Thanking you,

Siddhartha Ghosh

9831119296