Airtel
Charged without intimation

Hi,

I had taken GPRS service plan 98@month from airtel. In feb when my account was not having sufficient balance (98rs.) in that case they automatically deducted with lower plan which was of 60 rs without any prior intimation. I called 3-4 times for the same issue but they did not lodge any complain for this. |n my last conversation I asked them that is their any written policy for it then the concerned denied for it and when i asked them regarding intimation (phone /message) for this then he was telling like "GIVE US PROOF FOR THIS"...

Now please let me know how will I take back my money as they are not ready for it.

And after that I again took plan for 98 Rs. still they are deducting 60 Rs. I have message for this.

Please check the no. on which they are deducting money : 9717854660

Regards

Vipin Vijay

Contact No. -8197292570