Background on the issue:
1. On 6th april, 12.24 PM, I got a message that I have been subscribed to Gamesclubsubscription service from Airtel live.
2. I got two more messages the following day 7th april and 8th april at 1.31 and 2.06 PM respectively.
3. I get a message that some game has been downloaded and 75 Rs were deducted. There is no physical file/app of the game.
4. I got subscribed to a cricket service a while later and got a message from airtel live.
Resolution:
I called the Supervisor and he verified that I had browsed through my gprs connection to a site called wap.mauj.com and registered to the Games subscription service, which somehow got automatically done. Nor did I have any downloaded game nor do i acknowledge going to that site manually.. He reimbursed 85 rs into my account and advised me to disable any settings in my messaging applicaiton which auto opened any push service messages. I found no such option on my samsung galaxy S android phone.
Realization:
To investigate further, I opened one of the android apps and clicked on an advertisement and it redirected me to 203.115.112.79 website which I found is airtel live webpage, where I could see that no services or subscriptions are registered. However that ad that i had clicked led to a deduction of 50 Rs downloading a game again with no physical application file downloaded on my phone.
Note that I have deleted airtel live and airtel mms APNs on my mobile since I have switched to Prepaid almost a year ago and never had I faced such harassment.
Later at 10.30 pm on 8th april I get a message saying that I am not registered on DND and every 20 minutes thereon I got a Push message for Airtel Live WAP Cricket subscription. I strongly suspect some foul play with Airtel trying to push the airtel live messages deliberately.
and thats it staying loyal to Airtel for 4 years comes to an end.
Thanks,
pilotpats - 9970906660
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