Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Wrong billing | News #72193

Airtel
Wrong billing

This is with reference to airtel billing account no. 105-102262359 bill no. 562465877 mobile no. 9901201634. I am using airtel GPRS pack (Rs.98 2 GB pack). Till last month the billing was ok. This month i got a bill of Rs.8185.7 telling me that i have used more than 2GB (2534771 units). I have a counter in mobile. As per my knowledge i have used 1.86GB. In the month of June, I have used 1.97 GB for which the bill shows only 814404 units. I am using the same number for the last 4 years. I have taken 1 more number also from Airtel. But i was not offered any offers. When i applied for portability to reliance they gave me some offers. I didnt accept and they cancelled my portability application.

Wrong billing happened for me 4 years back when i shifted from prepaid to postpaid and they issued waiver after i proved that i was their mistake.


Company: Airtel

Country: India   State: Karnataka

Category: Telecommunications

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