AXIS Bank ATM
Amount not fully dispensed

Respected sir,

I am Kommareddy Madhavi holding an account in the State Bank Of India (SBI), Bhaskar RaoPet branch, Vijayawada. My account number is 30336593290. On October 7 I send my son to withdraw money from the nearby State Bank ATM.As the State bank ATM was not working he went to the nearby AXIS Bank ATM to withdraw Rs 10, 000/- . The cash dispensed by the machine was only Rs -. However, my account was debited by Rs 10, 000/-.I did not get the remaining Rs 8000/-.

He immediately went to the State bank branch and lodged a complaint. However the amount (Rs 8000/-) has not been credited till date. I am vexed at the callous attitude of the bank officials. They later informed me that the compliant was closed. The bank gave me two ticket no’s AT42922866757 and AT429222780441 and told me to follow up the issue with the AXIS Bank.i don’t know what to do. One of my friends suggested me to complain to in consumer forum.

I hope you address my problem as soon as possible.

Please help in getting my issue resolved as it is a big amount for me.

Thanks,

Madhavi