Axis Bank
Wron deduction of money from the saving account

I used the Axis bank ATM in Kanpur dated 4th october to withdraw Rs 3400/-

the ATM did not dispensed cash but the money was deducted from my my salaried account # 910010011646670, I filed in a complaint against the same, and after the complete check the money was refunded on 12/11,

But again the sum of Rs 3400/- was debited from my account in the month of february, without any information,

I had a word with

Voice specialist - Shriram

Floor supervisor - Jyotsna

Refrence no. - 4805402

stating them the complete problem

However instead of the credit there has been one more debit (deduction) of Rs.3400.

debiting a total amout of Rs. 6800 in total, for no cash dispensed

I had a word with the

Floor supervisor - Kulwant

Team lead - Shabana

Reference number - 4821444

I was asked to wait till Monday, and there has been no progress at all.

Please help me in getting the money refunded back.