Axis Bank Vakola Mumbai
Saving Bank Account Portability

I have an saving account with Axis Bank, Ghatkopar East Branch and want to transfer my account with the bank branch at Vakola, Santacruz East, Mumbai as i stay in Vakola.

For doing this i had approached the branch on 15/03 and met Ms Rikhiya Pal (Customer Care) who told me that the bank does not permit transfer of account within the same city.

For doing the transfer the bank will have to take the permission of the bank Circle Manager or the transfer could be done in case my address also changes. In my case there is no change in address.

She further told me that to close the account at Ghatkopar and open a new account.

In this age where now a days even mobile telephone portability is a reality and easily done i do not understand the reluctance of the bank, vakola branch to transfer my account from ghatkopar to Vakola.

Navin Kansaka