I, Shri Prasanta Kumar Baruah, an employee of United Bank of India, Amguri Branch, Sibsagar (Assam), was approached by Mr Amit Ranjan Sen, Relationship Manager of Bajaj Alianz LIC attached to our Branch for a term Insurance against my staff car loan amt of Rs.2, 58, 700.00.An amount of Rs. 7923.00 was debited from my loan account as single premium for 7 yrs policy term with an assurance to deliver the policy within 2 days from the date of transaction. The assurance has turned out to be false. The said Relationship Manager has been missing since that day without giving me any receipt thereof or even without giving his contact no. Since the policy was additionally financed by the Bank, I am to furnish the policy and the authority is forcing me hard for the same. Similar fate has occurred to other 7 customers who took loan from our bank as Mr Sen had debited a sum of Rs. 27360.00 collectively from their loan accounts. The total amount collected from our Bank was Rs. 35, 283.00 vide transaction no. M220486 dated 03/04.
I request you to look into the matter seriously and Issue the policies at the earliest which will save the image and goodwill of your organization.
Shri Prasanta Kumar Baruah
United Bank of India
Distt- Sibsagar (Assam)