Bill
Late fees

Dear Sir,

I am your Barclay Platinum Card holder from August to till date. You can go through my account. I am regularly air ticket purchaser. Now, To day one call from your bank that my outstanding balance as on date Rs. 2, 247/-.

Previous one bill I dropped in drop box 07 days before due date. Unfortunately that shop was closed more than 10 days. After five days from due date one massage from your office that you are not received any payment. I went their, shop where I dropped my cheque in the shop; I came to know that the shop was closed from few days.

I inform your customer care all the above massage. The lady told me from your customer care, no problem you pay on line immediate, we don’t charge any late fine.

Now, to day I talk to customer care and told all the things but one gentle man from customer care he does not agree to wave out the late fees. If it’s my knowledge that my late fees so much than I will pay earlier.

You are requested to kindly solve my problem to wave out the late fees.

If there is not possible to wave out the late fees that I have to pay. What can I do?

I am waiting for your valuable reply.

Thanking you,

Partho Sarathi Ganguly

H-3/80A, Ground floor,

Mahavir Enclave,

Bengali Colony,

New Delhi – 110045