Inconsumercomplaints.com » Business & Finance » Review / complaint: SBI Cards - No response to RTI application | News #14224

SBI Cards
No response to RTI application

FROM:

HARSH VARDHAN TIWARI

ASSISTANT MANAGER

UNITED INDIA INSURANCE COMPANY LIMITED

(a government of India Enterprise)

REGIONAL OFFICE

136 FEROZE GANDHI MARKET

LUDHIANA 146001

Res: 1599 sector 7-C, Chandigarh-160019

PHONE NO 01722794255®

OFFIC PHONE NO (D) 2771867, 2771638, PBX 0161-2402148 (F) 0161-2773084

MOBILE NO 9888005030 EMAIL [email protected]

[email protected] March 14

To

ACPIO

State Bank of India Cards

SCO 110-111 second floor sector 34 A

Chandigarh

Dear Madam,

INFORMATION UNDER RIGHT TO INFORMATION ACT

Case ID=002-455-833Application No 1101261000005 for SBI card

I am to state that I had applied for State Bank of India Credit card on 12th January vide application No 1101261000005. I telephoned SBI toll free No 180018001290 in regard to the status of my application and I was told that my application has been rejected on 20th February.

The rejection of the application put me to great shock and disappointment, my financial creditability had come to stake. Therefore I sent an email to SBI cards dated February 28 to know the reason for the rejection.

But in their reply to me I was informed that SBI decision of not accepting my proposal for issuance of card is a business decision. and that their business decision was taken in good faith and they reserve their right to enter or not to enter into a business relationship with any person and any decision in this regard, being prerogative of the Bank and does not call for any explanation. They instructed me to write an email to

AVP, Customer

Service,

[email protected]

Credit Cards Section [email protected]

but I got a similar reply from there. I am to state that SBI is a public sector Organisation and I am also working in a public sector organisation. SBI cards does not issue cards in good faith and every decision has a solid reasoning. I am not satisfied with their reply and would like to know the reason for rejection of my application.

I have an account in SBI NO 10506725644 (Sector 7-C) Chandigarh Branch

I want to know if my application has been rejected on the grounds that I am listed as a defaulter in the list of CREDIT INFORMATION BUREAU [INDIA] LTD (CIBIL) which bank has posted me as defaulter if SBI has taken decision based on their report they being member of CIBIL can provide me the copy of the report or the information as to which member bank has posted me as defaulter

. The bank should inform me the reason of rejection of my application.

I am enclosing bankers cheque No 667956 dated: 14.03.2008 of State Bank of India sector 7 C Chandigarh for Rs10/- as requiste fee under Right to Information Act.

Thanking you,

Cordially Yours,

H.V. Tiwari

SBI cards is not replying to my RTI application dated 15.3.2008 sent by registered post please advise me whom to approach


Company: SBI Cards

Country: India

Category: Business & Finance

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