SBI Credit Card
Credit card misuse

Dear Sir/Madam,

I had to write an email complaint since the SBI customer call center phone service is available 8AM-8PM only Mon-Sat.

I received a SMS on my mobile at 5:11PM, today about a transaction done on my SBI card - Silver (credit card).

Transaction for Rs 6, 067 at PRIVILEGE CIRCLE FEE on Sept 30.

Cardholder name: INDIRA C P

Card# ending: 5962

I want to know how this transaction happened and the details of card misuse. "I do not want to pay a single penny for transactions that were not done by me". SBI is the bank I completely trust and am surprised by this incident.

I hope to hear from you ASAP. My mobile# 98807 19656.

Thanks,

-Indira

Bangalore