Bstc entrance exam board
To refund my money

Maine apni cousion sister ki bstc2011 online counseling k lye registration fees 2, 000 rs. deposit kiye the joki refundable amount tha according to bstc board, coolege na milne pr meri sister ko coolege alloat nahi hua ab mai wo 2, 000 rs refund karwana chahta hu to what is the procedure to refund the money. plz tell me sir...

thank you