Inconsumercomplaints.com » Business & Finance » Review / complaint: Cholamandalam dbs - Dishonoured cheque | News #170382

Cholamandalam dbs
Dishonoured cheque

BY REGD POST WITH ACK DUE

From To

Rekha Mathew Cholamandalam DBS Finance Ltd

Dare House 1st Floor No.2

NSC Bose Road

Chennai – 600001

Kerala

Dear Sir,

Ref: Personal Loan XSEGCOC00000259968 Dtd 29 March

Sub: Post Dated Cheque Dishonoured by my Bank

With ref to the above, we came to understand that, you have presented a post dated cheque, instead of cheque dated 5th July in the month of JULY, and our bank informed, they have dishonoured a post dated cheque.

You are informed here with that, we are keeping sufficient funds in the Account and in order to present 5th july cheque, if your office presented a post dated cheque, it is your fault and liability and kindly present the correct dated cheque, the funds are there with the Account.

You may be aware that last 27 months cheques cleared from my Account without any bouns.

In the mean time, you have not informed us officialy that the cheque dishonoured due to your mistake, and however a girl from your Madras and a boy from Cochin, claiming so, asking over phone for cash for the dishonoured cheque, where in your welcome letter and in terms and conditions, you have cleary instructed not to give any cash.

Even though, on faith, I have informed the both that if they come with the bounced cheque, along with a letter from the Cholamandalam DBS, very well they can straight away collect a new cheque, and I could not understand that, even though, a post dated cheque, by mistake, very well you can present my july cheque, which is with you.

Also it is to be noted that 05 July cheque No.763413 up to 36th month instalment cheque no.763421 are continuous and proper in favor of Cholamandalam DBS Finance Ltd, and you have acknoledged the receipt, without any fault and all the cheques are crossed without any overwriting and correction from my side.

Also here with please note that, if any cheque bounds, due to your fault, it is your liability, and due to any delay in getting the payment is your risk and liability and we are not liable and not responsible to pay any charges thereon.

In future also, please be kind enough to inform, if any thing, in black and white by regd post only, in your company letter head, signed by a reponsible designation and any phone calls pretending your staff, and request for a cash, or payment in some other Account are not entertained by us. Hence we like to inform you clearly that, if any cheque bourns due to the reasons of yours, delay in payment due to the reason of yours, are not our responsibility and we are not liable for that and we will not pay any charges extra.

28/07


Company: Cholamandalam dbs

Country: India   State: Kerala   City: Ernakulam

Category: Business & Finance

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