My self Anil Patel from Baroda was havinng HSBC Card #4476 9254 9725 4354.
In the month of May'08, I have written to the HSBC on their email ID [email protected]. Email copy attached below for your reference
From: Patel, Anil
Sent: Tuesday, May 20 10:10 AM
To: '[email protected]'
Subject:
Dear Sir/Madam,
This has reference to the attached of my HSBC caredit card.
Pl note the below points.
-On 29th April I have used the same card for Rs 20000/-, which was to be paid by 9th may’08.But there was some balance transfer of Rs 5600/- with other charges debit to my card, which I had never requested..
Due to above issue we had a discussion with your representative. Finally it was decided by your representative that you pay by cheque which will be collected from you, the said cheque was collected from me on 13th May.
Now again the opening balance is with the old outstanding amount and late fee charges service tax. The balance shown in the statement is very wrong and no balance is due to me as of now.
Kindly look in to matter and do the needful at the earliest.
Thanks & Regards,
Anil Patel
After the above communication no confirmation received from them and again recovery deptt from Delhi called me and advice pay minimum amount and closed the issue, so i had made the paymnets of Rs 862/- in Dec'08. still thay have not stopped to sending me statements and calling on the issue.
Than I had visited their local office at Vadodara and mate Mr Bhagatshig, and breif the issue. Also handed over copy of DD for their refernce. But unfotunatly he was trfd to their Ahmedabad office. so issue was not take care by any other staff.
And now the Delhi people (recovery dept) behind me and threating me to pay the amount.so I had written to the bank and acknowledge the receipts of the letter on 13th Mar'10 as below from their office at Vaoddara as they dont have the credit card departnments at Vadodara.
" Date:- 11th Mar’10
To,
The Manager,
HSBC Ltd,
Old Padra Road,
Vadodara
Ref:- credit card # 4476 9254 9725 4354
Account# 212-401160-606
Dear Sir,
This has reference to the above said Credit card on my name Anil Patel getting calls from Delhi for collecting outstanding amount.
Earlier also I have clarify on the issue with Mr Bhagatsingh your official at Vadodara had promise me to clear the issue, but unfortunately he was transfer to Ahmedabad. Now again the issue has come up and I am little upset.
Last time in Dec’08 I had paid some amount of Rs 850/- as the caller from Delhi told me to settled it once for all, but..no result.
If, I suppose the outstanding amount results of Rs 5600/-, which the demand draft # 970282/7.4.2008 drawn on HSBC Ltd was issued by you for transfer to my HDFC card 4346 7720 0334 4636.The said DD was never used and I had told your official every time when called received.
Even I had handed over the copy of DD to Mr Bhagarsingh to sort out the issue. Now I have a original DD found, which I am enclosing herewith for your kind consideration to close the issue.
I hope everything is in line and the issue will be sorted out positively. Kindly acknowledge the receipts.
Thanking you,
Yours truly,
Anil Patel
Encl_ - Original DD# 970282/7.4.2008 with advice "
But still the Delhi recovery depatment are behind me and called me on 17th Mar'10, so i have inform them accordingly. But again Mr Safi from the recovery dept, delhi called me on 18th Matrch'10, so I told that i have a detailed discussion with Mr Harpalsing (same deptt) and given me email ID [email protected] to send the scan copy letter sent to the bank. so i did it accordingly. Even today I received called from Mr Safi ph # PH# 011 45640230 at 9.48 am on the issue. But today on phone call he behaved very bad manner and threatened me.
Kindly advice me on the issue as how to go about it.
Thanking you,
Anil Patel
9898033591
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