HDFC Bank
Charges for Non- maintenance of AQB

I haven't received any response from the bank in regards to my following mail.

Account No.01291000104806;

I was quite surprised to see a debit of Rs. 827.25 in my account cited above. On a query from HDFC Bank branch Alwar for this debit entry, I was told that it is on account of not maintaining AQB in the account.

Besides mailing address, my mobile number is already registered in this account. The bank has never informed me (before 21-06) about any change/ increase in AQB requirements to date and instead has levied a penalty in the account.

Such direct action treating a customer defaulter and leving a penalty is totally undesirable and unjustified.

Murari Lal Garg