Sub: Regarding Cancellation of Policy (HDCF Standard Life Co)
Respected sir,
This is in regards to my letter dated 26th Feb.to HDFC Standard Life Co. regarding cancellation of the policy nos.13384568, 13386459 & 13415171. In which I have mentioned about the mis-sell as well as I had mentioned that my signature has been forged, as because I have not done the entire signature during taking the policy which I found out from the policy documents.
Sir, I am writing this letter to you since, I am not satisfied with the decision from the HDFC Standard Life grievance redressal officer decision to cancel my policy. In which they have stated that after conducting detailed investigation they have concluded that all the features and the details plan were explained to us during taking the policy. But they have not done any investigations regarding the forged signature. I would like to highlight one point that my signature has been forged and policy was missile to me.
I am so confident and sure that my signature was forged and the policy was dumped to us for benefits of the field executive as well as the HDFC standard Life co. I would like to verify the signature by a competent authority.
I would like to mention that since I am central government service holder by jobs required lot of touring purpose, so the policy was received by my wife during my absence and you don’t expected that the wife would no about the clause to write in writing and return the policy to Insurance company with in 15 days stipulated time. Since the details was not explained to her during taking the policy. I had written a letter to HDCF Standard Life co after reaching my home and reading the policy documents. The points I would like to mention that all the courier documents which was received had my wife signature and none of the documents was received by me.
I had taken the policy in good faith for the future of my child as well as for my wife. I had no intension to cancel this policy, if the policy which was explained to us during taking the policy not the policy which I have received with my signature forged.
Sir, I am writing this letter to you since I have tried and explained all the facts to insurance company by letter as well as over phone to the investigation team. It seems that they are not interested to listen to the client and more interested to take the premium.
So I would request you to kindly take a necessary action, since it is a serious offence to forge a client signature and mis-sell a policy to a client which is against the law.
Hope you will you do justice toward my appeal and looking for a detail investigation regarding this matter as I am a salaried class person.
Thanking you,
Yours truly,
(Amit Mazumder)
Vill – Chandrapur,
Opposite Shyamal Chat Jeriees house,
P.O.- Digha, Duttapukur, Dist -24 Parganas North
Pin No: 743248
West Bengal
Mobile No: 919830786495
Enclosed: photocopy of the previous correspondence and letter issued by HDFC Standard Life co for this matter.
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