HSBC
EMI 6 opted but bank complaining its 12 EMI

Dear Sir,

I'm holding HSBC Credit Card bearing no.4476 9299 8755 0875 since November '2009 and my concern is i make a transaction of Rs.32640/- in month of June'2010 . I called to Customer Care Deptt.for its EMI .Earliar, i told them i need 12 months EMI of that amount. Few days later again i called to Customer Care Deptt. for its 6 EMI amount they told it will be Rs.5777/- and according to that i pay that amount in 6 EMI. Total amount paid to them Rs.3100/- Rs.5777/- * 6 = Rs.37762/- but they are not accepting that and always calling me of 12 months Interest amount. According to them we have to Rs.5526.58 wchich is wrong.

Kindly look my matter and take action against that on priority basis.

Regards,

Ashok Barnwal

Ph. No.09312433272