Dear Sirs,
This is regarding my credit card annual fees. When I was issued a credit card I was told it is life time free card, but to my utter surprise I received a statement demanding a annual fees of Rs. 3000/-. when I contacted the your call centre they told me that its is not a free card and the charges will be applicable. Under this circumstances I requested them to cancel my card and I hope the same would have been cancelled.
Now, I am receiveing calls (At least 5 - 10 calls daily) demanding late fees charges initially it was Rs.900/- now it has become Rs. 1400/- or to face consequences, a sort of threatening from Hyderabad.
I have been using your card for the last 4 years and I have never defaulted in any payment what so ever in nature. Hence, I once again request you to look into my matter and waive all the charges of whatso ever in nature and save me from the recovery agents and their threatends, due to which I am under tremenduous mental tension and my Blood Presure has shot up. In this conditions if any untoward incident happens to me I will hold HSBC Bank solely responsible.
Hope you will help me.
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