Hi, i was an employee of HSBC, and from the time i have left HSBC that is around 5 months, since then i have observed that the company is leving different unnecessary charges, not providing me adequate information for charging the same, no alerts. It was a ridiculous experience. First, there has been an auto debit facility activated from my account without my notification, and then they transfer money from savings account to the credit card, without any authorisation, and on top of that they levy charges on that, so for one amount, they charge me in two or three different ways. The best part is that they are not sending any credit card statement via email or physically, i have requested repeatedlt, to atleast send to my personal email, but no response, They are not informing customers on what is the payment they have to make, not even by sms alerts and then they start charging anything and everything. Request you to kindly look into the matter.
Thanking you in advance
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