HSBC personal Loan
Need to file complaing against harrasment and creating negative history in CIBIL

To whom it may concern

I have taken a loan from HSBC (personal loan) in the year 2007. The EMIs were getting deducted properly until Feb 09. Suddenly, due to incorrect submission of information to my other back the EMI was not getting deducted though I have sufficient balance in my account. I have tried talking to the Customer service department but no use. Now because of their fault my CIBIL history is completely gone. I need to know how can I file a complaint and claim compensation for all the harrasment I had to go through.

Please help.

Thanks,

Somdutta Vikas