Dear Sir,
I have takem HSBC primium circle program based on my telephonic conversation with officer. I was explained on phone about the benifites and was asked for enrolment. when I asked for writen offer before enroling, I was told that after I okay the deal, and transfer from my credit card over phone I will recieve the documents by mail and reimbursement vouchars. To my shok I found following discrepencies which were not explined over the phone.
1. Hotel stay: this is for selected destination and were not excluded for selected time periods which was important for that season.
2. Airfare: this is only basefare but airline was not specified and we have to give choice of three destinations plus three different days.
3. Over Phone no I could not det proper reply.
I request you to consider this for justice, I shall be given reimburcement for proper mental stress.
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