Dear Sir/Madam,
I have a icici credit card and saving account. During Diwali vacation ICICI Bank representative Mr. Sandesh visited my my home for icicicredit card payment with outstanding of Rs. 13000/- . i explained him about my credit card closing. Infront of me taked to his senior and asked me pay the cheque of Rs. 8000/- after which he will give me claim settlement letter at Amount of 8000/- and my card will be closed. but to diwali vacation he said he give letter within 8 days. after which i did not received any letter. and now yesterday i had come to know about icici bank blocking the amount of Rs. 6770/- .
When i spoke to the customer care about the same they are refusing to listen me. becoz i dont have any thing in written. I request to check the record of the executive they had send for recovery to my place. They answered they dont have database of the executives going for recovery. I do have the single proof of the executive coming to my place his mobile no. is 9922714936 Mr. Sandesh.
I dont have any writen proof with me to go for any further action. I requested the ICICI bank to check the executive in whose account the incentive for collection of my cheque is paid to be cheked they refused. but the cheque (262169) of Rs. 8000/- dated 19/10/09 is cleared from my saving account.
Hope i get some and my money get refunded: -
My Name: - Sandhya Shelke
ICICI Bank Account: No. 007301514680
Credit Card No. 5177 1942 4344 3006
Thank you in anticipation
Sandhya Shelke
9011074717
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