Dear Sir,
This with refrence to your mail, The 1st mail i got for the settelment of my card one Mr. Meeran had spoke to me amount he said is 59k, after that there is no call or mail from the bank.
Second one Ms Preethi called two days before all my approvals had declined and she said she can finally finish it for 62k and there is no mail regards to that.
If from the bank do like this how a customer precisely continue the accounts with ur bank.
I hope atleast there will be positive response regards my settelment of my card.
But one thing is sure the request i had raised a issue on unusage charges in My cc on 6th july, 19th oct, 22nd nov 09, Till now there is no resopnse at all.
Nice to have bank like this in india.
Regards
Divakaran. M
Again without discussing with me bank is going to settel the card for 69 k which is not know to me. And i got a mail.
Dear Mr. Divakaran,
We refer to our earlier e-mail of September 16 regarding your ICICI Bank Credit Card.
The settlement approval for Rs. 59, 000.00 in 2 installments has been rejected.
Further, as per your discussion with our collection manager, we have forwarded the settlement request for Rs. 69, 000.00 in 2 installments.
We will write to you with the status of settlement approval for Rs. 69, 000.00 in 2 installments by September 24.
Looking forward for your co-operation in helping us to serve you better.
Sincerely,
Anuradha M
Office of Head Service Quality
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