Dear Sir
This is to bring into your kind notice that I have my saving ac with your bank A/c no. 004301511901 and two loan accounts with your bank i.e.
1. LARAJP00009067786 worth of 3.50 lakh EMI is 7535 balance EMI's 14
2. LARAJP00012370225 worth of 6.50 Lakh EMI is 14063 Balance EMI's 27
Sir My Safari LAN LARAJP00012370225 has met with an accident on 5th Feb. 2010 and I requested to Bank by mail to customer care and bank officials in Rajpura Namely Mr. Puneet. But I have not got any reply from anyone. I had been paying my EMI's regularly. After 3-4 months mr. Puneet Wadhawan and Mr Jaspreet from Chandigarh had a talk over the phone with each other regarding my case and Mr. Puneet has asked to stop paying EMI's so that this case can come to them and they can resolve it. To which I followed innocently. Now after 8 months i have not got any reply from Bank officials regarding this.
Few days back i received a call from Mr. Puneet saying that case can be resolved by paying even lower amount But Mr. Puneet and Mr. Jaspreet has be happy. I was not able to understand the word "HAPPY" n i asked to close it on the principle amount i had in FEB only. To which they said that I don’t need to worry. Bank put on lean on my account of 59K to which I Got Transferred 1.00 Lakh From My sources’ asked them to clear the balance to which they have not don’t it saying that if I will keep them happy they will close my case on lower side.(No written communication has been sent to me). Today I had seen my Account and 74K aprox has been deducted.
I again had a talk with Mr. Puneet and Mr. Jaspreet Today to which again this keeping happy word has came in picture. I have all the mail records and call details of my outgoings to Mr. Puneet and other Icici Officials.
Even after this they have put a lean on my account again without any communication to me. even my all dues are clear.
My request is to solve my Loan account because i am sure Mr. Jaspreet and Mr. Puneet will not close this case untills unless I will make them happy.
You may go through my other loans with your bank where in no chq as of now has been bounced or no EMI has been delayed.
My query is that Is it so that for clearing loan account one has to wait for 8 months and plead in front of officials to close my case on Principle amount I had in Feb. 2010 and still need to keep them happy...
Hope to hear from you soon...
Regards
Harminder Deep Singh Walia
Responsible credit Holder
01762-500000
9876002669
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