REMINDER – 2
Dear Sir / madam
Instead Of repeated reminders you are Unable to give the Clarity on my Bills.
Is this is the way you give the service to the customers.
Shame on your part for not responding.
So please note that till you clarify, I will not pay a single Amount to your Bank.
Regards
M Hari
CC: Consumer Forum to file a case for not responding.
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From: HARI.M [mailto: [email protected]]
Sent: Wednesday, December 01 1:58 PM
To: '[email protected]'
Subject: FW: Penalty charges
REMINDER – 1
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From: HARI.M [mailto: [email protected]]
Sent: Wednesday, December 01 8:58 AM
To: '[email protected]'
Subject: Penalty charges
Dear Sir / madam
I am customer for your Bank since 4 Years onwards.
Recently I have received my statement of credit card and shocked, that you have charged late fee charges hugely.
This was communicated to your Customer care executive (credit card section) Mr. Rahul.
But the way he answered is not satisfactory.
I have requested him to give their top Officials to spoke, but he refused and answered rudely.
My card No.5176-5370-8328-5005 – Rs.1061.65 Charged Instead for Rs.580.00
Another card No.9401-2700-9877-8009 – Rs.2975.86 Charged Instead of Rs.2282.00.
Since I am paying to your bank regularly, why this was penalty has charged.
More over this problem is from your end only.
You have not mentioned any card No. in the statement to make the payment.
Every month you are mentioning the A/c. No. clearly in the statement.
In the Month of Oct’2010 why you have not mentioned the A/c. No.
So the problem is from your end only, requesting you to waive off the penalty charges Immediately to the pay the amount before the due date.
Otherwise please send the complete outstanding amount in Two Account Nos. Immediately without any further delay to close the account and demolish the card..
Awaiting for your early reply.
Regards
M Hari
91 99516 04461
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