ICICI / Credit card
Eceiving credit card statement after closing

Sir,

Sub: Full and final settlement of my credit card No: 5176 5338 8868 5002

Ref: My Punjab National Bank Cheque No: 570544 dated 19/12 for

Rs. 34, 800.00

I was shocked to see my credit Card statement in mail showing with the outstanding after paying full and final settlement for my card.

With reference to the above your executive Mr. Rajan came to my place and asked for Rs.- as card payment and when I was about to give cheque for Rs.- he told me by showing statement of my account and informed me that if I pay Rs.34, 800-00 as full and final settlement ICICI bank will close my card. He has discussed with his manager and got approval and collected my cheque for Rs.34, 800/=. He also informed me over phone on the next day that he got approval from ICICI, Bombay office also approved Rs.34, 800/- amount for closing my card and I will be getting the full and final settlement letter from your end with in two days.

But Instead of getting the full and final settlement letter I was shocked to see the credit statement which shows the outstanding is still there. In present condition don’t expect any payment from my side and send my full and final settlement letter immediately.

R.Balaji