IDBI bank /ATM
ATM faulty

I have salary account with State Bank of Patiala, and am having ATM card, I had gone to IDBI ATM vrindavan Thane, outlet to get Rs 1900. The ATM started to dispense and then stopped giving a display cannot dispense the amount. There was no receipt printed. Immediately I printed the outstanding, then next I tired removing Rs 500 that transaction went ok.

Later when I checked with my bank statement I found there was deduction of Rs 1900 which was not dispensed, I raised this issue with State Bank of Patiala Bandra West, I have been following up with them till date no response.

How do I proceed.

Regards,

Ivan Dsouza