Date: 05/10
Dear Sir/Mam,
I undersigned holds Saving Bank Account (CROWN Salary Account) with you esteemed bank wide no. 009104000079152 favoring Dipak Mahendrabhai Doshi.
I am receiving my accounts statement very late i.e. for the period 01/08 to 31/08 received on 20/10. For this matter earlier i have verbally complaints so many times at your Lal Bunglow Branch to the front office desk officer but there is not a single step taken by your end to reach statement in time.
On dated 21/09 I visited branch and demand to show me POD of this month as well last three months of deliver statement but the front desk office failed to do so. Then I have given written application for the same to office and she promised me to call you and give you the fact and show you POD as per your demand but sorry to say that till date I have not received a single call from your side.
There is clear cut instruction on your statement that "Contents of this statement will be considered correct if no discrepancies are reported in writing within 14 days of receipt of this statement". May I bring to your attention that if customer receiving their statement after 20 days then is this valid clause written on your Bank Statement?
Pls. clearify the meaning of this statement else change the days if you are failed to deliver the statement within 10 days to the customers.
Again I repeat that I want POD of last 3 months of my aforesaid bank account.
Pls. treat this matter very seriouly else you force me to do file this in consumer court with more IDBI customers.
Regards,
Dipak Doshi
91 9825000434
Date: 05/10
SB A/c No. 009104000079152
Branch: Lal Bunglow, Ahmedabad.
Hello,
I don’t expect this type of prototype answer from your side. Since last 19 days you have not reverted on my query and failed to provide me POD which I requested in the letter.
I expect better and one time solution of my query and need revert ASAP to stop me to file in consumer forum.
Regards,
Dipak Doshi
91 9825000434
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