To,
INDUSIND BANK
Lamington Road,
Mumbai.
REMINDER NO 1
REF: A/C NO : 0001707474001
SUB: ISSUE OF NEW PASS BOOK.
Dear Sir,
I had send you a letter Dated : 9th November for a issue of new Passbook, but I have not received the New Passbook uptill date, instead I have been told to write a letter again & again every month for issue of my Bank Statement.
I fail to understand why a letter has to be written for getting my Bank Statement.. As per RBI guidelines your bank should issue a new Pass Book to all its Saving A/c customers. Please clarify with RBI or check the RBI Bank Site for a proper understanding. All International & National banks in India follow these rules promptly, then what is the hesitation with your bank please clarify.
This is not the way you harass your customers for a bank Statement.
Please issue a new Pass Book containing entries from Dated : 1st April till current date with immediate effect.
Thanking you,
SANDIP R. SHAH
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