I have been followowing up with India Today book club since the last 4 months, but I have not gor the delievery of the product. The followup of the mail is pasted below for your reference.
Kindly help in resolving my issue ..
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From: Deepak Nair [mailto: [email protected]]
Sent: Wednesday, September 09 5:25 PM
To: 'Response'
Subject: RE: Order not received
Still not received the order!!!
Regards
Deepak
9820244229
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From: Response [mailto: [email protected]]
Sent: Friday, August 07 1:14 AM
To: [email protected]
Subject: RE: Order not received
Dear Member,
We apologize for the inconvenience caused to you.
With reference to your mail we would like to inform you that we have forwarded your complain to our concern department. We request you that kindly wait for some days. You will receive the same soon.
Please note your Membership number ITBC09999474 for your future references.
We value our customer and trust that you enjoy our products.
Your valuable association with the India Today Book Club means a lot to us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number (011-40502424 or 1800 1024242 toll free, 9:30 AM TO 6:30 PM, and all 7 days)
Warm Regards,
Amit Kumar
Executive Relations
India Today Book Club
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From: Deepak Nair [mailto: [email protected]]
Sent: 08-06 14:29
To: [email protected]; response (ITBC)
Subject: RE: Order not received
Importance: High
Dear All
I am following up for this since 28th May. Its more than 2 months now!!
How much more should I followup???
Regards
Deepak Nair
9820244229
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From: Deepak Nair [mailto: [email protected]]
Sent: Tuesday, July 14 10:26 AM
To: 'Response'
Subject: RE: Order not received
Importance: High
Dear All
Still not received the below order:
Order No:
770004983 - reebock wallet, keychain and belt
Kindly send the same to the below address:
Deepak Nair
Indusind Bank
Shop no 5 and 6,
Kamla Narag. M.G Road.
Kandivali (West). Mumbai- 400 067
Regards
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From: Response [mailto: [email protected]]
Sent: Saturday, June 20 2:32 PM
To: [email protected]
Subject: RE: Order not received
Dear Member,
We sincerely apologize for inconvenience caused to you.
With reference to your mail we would like to inform you that we have forwarded your mail to our concern department.
Very soon we will inform you about the status of your request.
We request you to kindly quote your member-ship number or order booking ID in all future correspondences with us.
We value your association with India Today Book Club and thank you for your patronage & co-operation.
For further queries, please feel free to get back to us at
[email protected] or for any query please call us at 011- 40502424 or 1800 10 24242 (toll free) or SMS ITBC to 52424 or write to us at,
INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068
Thanks & Regards,
CHETAN ARYA
India Today Book Club
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From: Deepak Nair [mailto: [email protected]]
Sent: Friday, June 19 5:08 PM
To: response (ITBC)
Subject: RE: Order not received
i have still not received the same.
&--Original Message&--
From: Response [mailto: [email protected]]
Sent: Friday, May 29 11:48 AM
To: [email protected]
Subject: RE: Order not received
Dear Member,
We apologize for the inconvenience caused to you.
In this regards, we would like to inform you that your order has been fully processed from our end, and has been dispatched on 24-APR through DART MAIL under this consignment no 6127236216 order no- 0GA090037272. and has been dispatched on 27-APR through DART MAIL under this consignment no 6127233744 order no- 0GA090037247.kindly wait for 7 working days.
We request you to kindly wait for some time you will get the same soon. For further reference please refer your Member ship no ITBC09999474
Once again we sincerely apologize for the inconvenience cause to you.
Assure you for best services always.
For any further query or assistance please feel free to get back to us or call our customer care at (011-40502424) all 7 days 9.30 am to 6.30 pm
Warm Regards,
Anuj Tyagi
India Today Book Club
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From: Deepak Nair [mailto: [email protected]]
Sent: Friday, May 29 10:19 AM
To: response (ITBC)
Subject: FW: Order not received
Importance: High
Dear All
The below is pending
Order Nos:
770004983[Deepak Nair] - reebock wallet, keychain and belt
770005092[Deepak Nair] - Satyapaul wallet
MITBC-Web-12388236[Deepak Nair] - Reebok bag.
regards
Deepak Nair
9820244229
&--Original Message&--
From: Respone [mailto: [email protected]]
Sent: Friday, May 29 3:26 AM
To: [email protected]
Subject: RE: Order not received
Dear Member,
We apologize for the inconvenience caused to you.
With reference to your mail we request you that kindly provide us your payment mode so that we can check the details and inform you the same.
Waiting for your revert.
We value our customer and trust that you enjoy our products.
Your valuable association with the India Today Book Club means a lot to us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number (011-40502424 or 1800 1024242 toll free, 9:30 AM TO 6:30 PM, and all 7 days)
Warm Regards,
Amit Kumar
Executive Relations
India Today Book Club
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From: Deepak Nair [mailto: [email protected]]
Sent: Thursday, May 28 4:04 PM
To: response (ITBC)
Subject: Order not received
Importance: High
Dear All
I had ordered two gifts through India Today Book club, but I have not received them.
Pl confirm the delievery of the same.
Details:
770005092[Deepak Nair] - Satyapaul wallet
MITBC-Web-12388236[Deepak Nair] - Reebok bag.
regards
Deepak Nair
9820244229
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