LIC
Premium policy amount not updated

Sir, i have a complaint regarding the non updation of premium amount.

I am leaving at jamshedpur and my mother and father are having LIC premium policy (sorry i dont knw much about these premium policies).

Actually the policy has been done in bihar in khagariya district but since we are leaving in jharkhand so we deposit money from jamshedpur.

My mother has deposited the premium amount of her and my father for september and next premium was in march.

But thing is that this was not updated on the account as a result of which when my brother gone for depositing premium amount in march he was told that the premium amount of september is also left and still it has not been updated.

After complaining to the LIC office at jugsalai, jamhedpur where i used to deposit money they told that"they are not the authorize person to do any changes or updates in the account".

Now you told me what to do, will i think that my money has just gone and i again have to deposit the amount or there is alternate option.

As a proof i have the receipt given by the man present at the deposit window when i have deposit the money in the september.

Please do reply as early as possiple.

Thanks

Deepak Kumar

ph no-09835528839