Hello .. my name is Rahul an i live in Delhi .. i went to Maruti Suzuki service station at Gazipur, plot no 3, Delhi at 9:40 am 13-4 to renew my car insurance . i met miss Nishu an she told me that they have to re-do the whole procedure because my insurance was collapsed on 31 march an also said that if i leave my car at service station then the insurance guy will take snaps of the car on the same day an insurance will be done in around two days, when i asked miss Nishu that is it ok if i give my car for service at the service station on ground-Flore of the same building then she said that there is no problem, as far as my car is in there premises the insurance guy will find the car an take pictures right there, later i gave my phone number an address to miss Nishu so that if in case she need some kind of information then she can call me an get all the details .when i haven't got any call from any employee of Gazipur, Maruti insurance then i went to meet them at 5pm and i met Mr avasti . when i asked him about my car then he had no idea about it an he called Miss Nishu, when i asked him that who is your manager Mr avasti said that he is the manager, i asked him again an he still said same thing, after a long drama he started showing me attitude an he was trying to prove me wrong .. basically he was really rude with me .. i felt like slapping him but i just took my car an left ..at the time of this whole drama Mr khanna who is manager of Gazipur, maruti insurance branch was not there on the flore.. finally i got my insurance done from some other insurance company an employees of this insurance company are very helpful an co-operative .. For your information my car service ID is I091916810 and invoice NO is BR10000739 ..
being a good customer i did my job by putting this complaint on web ..
hop you will take some action on my complaint..
thanks
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