Dear Sir,
I would really appreciate if the problem i am facing can be solved with your intervention.
I am holding a Freedom Credit Card No. 5415382330324179 given by ABN AMRO BANK. Now the problem is 2-3 months earlier i was offered a holiday package from ABN sales executive, i clearly told them to send me brochure and then i will decide, so inspite of sending brochure they sent me next month statement with debit of Holiday package. Immediately on receiving the same i lodge a formal complaint whose Ref No. given to me is 09100801209. Now every month they keep on charging late payment fees and service taxes over and over. So again i got Ref No. for my complaint i.e 90110300269. After some days they made harrassment call to me that you have to pay the charges and i explained him that why should i pay the charges when i have not bought anything. But to no respite again and again these people keep calling me. On 16/11 i also spoken with their team leader Shrada Mam in Mumbai and the Ref No. she provided is 223721564. But till yet they have not reversed the full charges and continue sending statements and SMS's for due payment. Kindly help from these misleading, unsrupulous practices.
I hope by submitting complaint here my problem could be solved.
Regards
Puneet
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