SBI Card
Credit Card Issue/ Customer Care Issue

This is geetha menon using SBI credit card GOLD, my card number is 5101286926167752.

Issues:

1) There is a bill of 2000 of rupees which is unknown coming to my mobile through sms again and again. But when i try to open the PDF statement on my email ID then it asks for the password which is 16 digit card number. Still it doesnt open. Clarify about it.

2) Whenever i call SBI Helpline number i am made to wait for 10 Min for customer care rep. But they cut the phone in middle while speaking. I need a call back from them for this issue.

Please clarify these issues soon otherwise i would stop my credit card usage and cancel it and file another complaint for the same.

My son would be cordinating for this and his contact number: 9560387070

Please look into this urgently asap.

Regards

Geetha Menon