Axis Bank
Abuse language use by employee

Dear sir

i use credit card of axis bank in 2008 .when i get new card i got a offer of free airfare ticket return and i get a letter in written from bank

i use some months credit card and when i tell them to send my air ticket which is free for me then they not send

i send so many mails to them, but not get any reply

i not pay last bill of bank appx 8000 rs ..in last 2 years i get call from bank and i tell them to send my ticket and u take ur money and their employee tell us that they get back soon and give some solution

yesterday i got call from them and they again say that they settle the account so i agree and i tell them top send me ticket also

now today i got call again and they are using abuse language with me and my company staff also ..

bank employee use so many bad langaugae and also with my company staff and collegue

i wanna coplaint for this to police also and in consumer court also

so what to do please suggest and also from your site for this kind of language use wil u take any action on that

please inform