Inconsumercomplaints.com » Business & Finance » Review / complaint: Airtel - Balance deducted without reason | News #53676

Airtel
Balance deducted without reason

Hello there... i had sort of similar problem within 24 hrs. i get money with a lot of work. n i get paid about 100 rupees per week believe it or not. i rarely recharge my Airtel number. today January 22nd 2011. yesterday which was 21st of January i got some money to recharge and i recharged my number for 100 rupees. i activated GPRS in the night for 19 rupees (200 MB of free usage) and it got activated by 00:59 hrs n the price was deducted. so far so good. now when i wake up in the morning i got a pop up message saying i have 12 rupees balance? what the heck? i had 76 rupees and 56 ps. after activation they deducted 19 rupees as usual n i had 57 rs and 56 ps left. i wake up in the morning (i'm very very sure that i LOCKED MY KEYPAD AS USUAL so that i don't press any button and it speed dials it) and i see i have only 12 rupees and 56 ps? they deducted 45 rupees for what? i tried calling the customer care in the morning and it says there's some sort of problem please call back tomorrow...? please i need some answer here. my number is 9731581938 if that helps. i just can not afford to give up that money. please do take some action regarding this. it has happened to me before many times but it used to go like 10 rupees to the max but this time it has gone too far. my recharge transaction ID is1079338107 if this helps too.

Thank you

regards


Company: Airtel

Country: India   State: Karnataka   City: Bangalore

Category: Business & Finance

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