Would like to seek your kind cooperation and support in resolving my below mentioned query.
As i have recently subscribed with the HDFC card and i have received this credit card around 23-24 dec'11.
My first usage of this card on 10 Jan’12 and I was expecting bill to be generate on 10 feb’12 and my due date will be 29 feb’12 as what their executive explained to me while offering the card “Every titanium card holder will enjoy 50 days credit period to clear his/her outstanding and billing cycle starts after your first purchase ”.
So, my question is why HDFC billed me on 15 jan’12 and assigned my due date on 4th feb lets say if I calculate from date of receiving of credit card still I am not enjoying the credit days of 50 till 4th feb’ couldn’t able to understand how they calculate the payment cycle.
However I have cleared my outstanding to avoid interest or late payment charges, apart from this what executives has told me that you have to bear one time annual charges of INR 500 every year which i have agreed but I don’t know for what reason they have levied membership charges of INR 60 on bill which we haven’t discussed and still I have cleared while making payment.
Same query has been escalated to the HDFC mangers still they haven’t come up with the solution even I have paid my dues., that shows how bank bluffs or cheat with the customer, I am thinking to file a legal case against them.
Regards
Prateek kakani
(9220510760)
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