Dear authorites
my name is prashant choubey and i have opened my savings and demat acc. with HDFC securites and i do trading on 16 march i sold 790 shares of fame india in margin but due to seller shortage my 790 shares went for auction i did this transiction through phone and the agent who sold these shares for me i asked him that if i will not be able to square up the order then what will happen he simple said that in that case sir the maximum penality you will have to pay of Rs 2000 so as
per the confarmation given by the agent i did the transiction but then on 18 they debited my acc. for Rs11725 then unneccesarly without giving any intemation then on 21 st march they called me regarding the same issue and now they are asking me to pay 10000 rupees more as penalty two ladies miss.deepa matharu and reshma they both used to give me a call and they told me to deposite 10000 rupees then i told them to check the call details as per the agent who sold 790 shares of fame india for me on 16 march he said that maximum loss which can happen is Rs 2000 but now the HDFE securites are telling me to pay more then 23000 rupees.
And these two ladies miss. deepa and reshma they dont even know that how to talk with customers their behaviour is like a illitrate i am really sorry to use these words but if the HDFC is having such people in there organisation then i sware that i will never ever recomed anybody in my life to use hdfc services even i have marked a mail to my company also regarding the same issue and i request you to kindly interfere in this matter and do the needfull.
thanks & Regards
Prashant Choubey
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