My mobile number is : 9987818775
On 13th May I have recharged my mobile with Internet Rs.98/- pack. But, Airtel deducted Rs.205/- from my regular talktime after that when I was downloading later.
They had lodged complaints numerous times but failed to give proper explanations and didn't gave back my money yet.
Even, when I told one of the supervisors Mr. Sandeep that I will be lodging further complaints. He told me that he had no issues.
Their data is showing that my number is not GPRS activated. But, I am browsing and downloading files everday as of now.
I fail to understand why such a big company like Airtel has employed such illiterate people to serve its customers.
I want my talktime back in no time, as it was cut from my regular talktime while I was already having a Rs. 98/- pack activated and my mobile was set to AirtelGPRS.
Please look into the issue and take any step immediately to force them return my money that was unauthorizedly charged.
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