Today Jun 1st 2012 at 1:50Pm. I have placed an Online order via Dominos website. Rs:314 was debited from my card but due to Dominos website issue no order number was created. When i called 044 68886888 they transferred the call to the nearest store which is porur dominos store. Store manager Shiva spoke to he told that its an issue with the Dominos website therefore order was generated and he cant do anything. He also told that he is not the owner of the website and told he cant deliver the pizza. When i asked him to return the money, he said in 10 working days i will get my money back.
I want my money back immediately when they are not ready provide what i needed. Why should i wait for 10 business day. I have tried calling South Regional Office - Ph: 91-80-25720347/8/9. to make a complaint about this. Those numbers are not in use. I have raised my query on their own website as well.
They are cheating the consumers. Think of other customer who have lost their money like me due to this kind of poor and arrogant service. I want file a case against them.
Someone pls help me on this.
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