On 28th june around 7:45 pm i visited Dominos my order include a 'chocolava cake'.
The Quality of the cake was worst ever. It had no chocolava in it, i.e. it had no chocolate syrup in it.
So when i approached the counter i was asked "Are you blind? "
I replied that "No I am not blind but the amount of chocolate is negligible compared to what is have experienced in other cities."
And i returned the cake back.
The in-charge at that time instead of accepting the defect started abusing me saying "How dare u return my food. I m in-charge here. You poor asshole you have never tasted a chocolava cake. I have done training from Calcutta and you'll teach me?? " he was already shouting at the top of his voice.
So i said "you should behave with your customers"
Then he outraged and abused me to maximum extent calling names such as "Motherfucker, Sisterfucker, I'll beat you to death, I am not wearing bangles, meet me outside, etc."
Now this event has changed the image of the Brand "DOMINOS". We come to dominos for the consistent quality of your food. But now no quality is maintained and even we are abused if ask for the quality in food.
Hope the administration will take care of the so called in-charge of this event or else we will have to go somewhere else for dinner where we are not abused.
I am a educated student. So i am incapable of replying to the abusive behavior. Thats why, i am informing you rather than fighting with your staff or complainting to the police.
Because I have complete faith in you and your brand name.
hopeing for a reply soon
Sagar
contact no. - 9009962767
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