Dominos Pizza
Transaction failure but money not refunded

I received this email from domino's pizza as my credit car was charged but order not place...

Hi Ashit Pawar,

Oops! We were unable to place your order to the kitchen due to some technical reason. If you chose not to try again, or we are not able to place it in the next attempt, your payment will be refunded to your account/card within 7 working days. We sincerely regret the inconvenience.

Your transaction number is cc-fd6e69a4 dated 12-31 amounted 391.00.

However in case your order was successfully placed in subsequent attempt, then please ignore this notification mail.

i haven't received any refund till date...

Kindly refund my money as soon as possible!