Dear Sir,
My name is Dinesh Kumar Tailor, I am from Jaipur. I am having a major problem regarding buying a four wheeler from your showroom.
As I went there on 27/9 and we have discussed to buy a car and exchange a Hyundai Getz. Everything was checked and finalized that day with your staff ‘Mahesh and Ram singh’.They have estimated the value of my car 1 lack 60 thousand rupees. They were aware of that the Air conditioner of the car is not working and also two tyres is not in good condition. It was clarified by me at that point of time and they were satisfied with the condition of car.
I came back on 27/09 to my home and discussed it my father. He aws also satisfied with the amount of rupees 1lack60 thousand rupees. With his permission I went to your showroom next day (28/09) in the evening at 5’o clock. They once again checked the car and that day also they were satisfied with the condition of the car. So I submitted my car (Hyundai Getz) and original documents of car to your showroom Triumph Motors (JLN Marg, jpr).
After taking some test drives I was satisfied with the new Beat 1.2 LT car.your staff were also cooperating me with the test drives and formalities. So in return they gave me a Vehicle Delivery Reciept (Purchase) of amout 1 lack 60 thousand.
But now when I went there to purchase, with all the documents and Demand Draft, they are denying that they will not discount the sum of 1 lack 60 thousand rupees. They will now deduct only 1 lack 40 thousand rupees. Reason they are giving me is that your A.C. is not working and tyres are also not good.
Now suddenly after being satisfied, they are talking to me in an absurd manner, saying ‘do whatever you can? ’Can I know the reason for this change when everything was clarified by me and accepted by them and they themselves have gave me the Vehicle Delivery Reciept (Purchase) of amount 1 lack60 thousand Rupees.
I am surprised to see the attitude of your staff member. This is really disappointing for me and my friends and family to know this incident. This was not expected from your Company. This is trust breaking for all of us.
I am sending this email to you to kindly guide and help me so that what should I do? As I wanted to buy the car tomorrow (18/10)
I have everything in written with me as proofs if u’ll want. Hopefully u’ll resolve this issue.
Waiting for your help.
Dinesh Kumar Tailor
Ph.no-
09829789882 begin_of_the_skype_highlighting 09829789882 end_of_the_skype_highlighting
[email protected]
0 comments