Inconsumercomplaints.com » Electronics and household app. » Review / complaint: OJJAS ENTERPRISE -Beat Cute Touch Screen Dual Sim GSM Mobile Phone - Different Product Received | News #461119

OJJAS ENTERPRISE -Beat Cute Touch Screen Dual Sim GSM Mobile Phone
Different Product Received

Dear Sir,

This is to inform you that I had order "Beat Cute Touch Screen Dual Sim GSM Mobile Phone" online with Rediff shopping wide order number-6330871 on 22-Feb-11.

But when I received the order on 25-Feb, it is different product which I have ordered. When I opened the courier, I found one mobile handset of "GILD" company, but I have ordered "Beat Cute Touch Screen Dual Sim GSM Mobile Phone".

After that I sended a mail to Rediff customer care on 26-Feb-11. I received their reply on 28-Feb-11, they told me to send back that product to vendor and after they receive it, they will send me my original order. I have sended the courier on 28th Feb. Ojjas Enterprises had received the courier on 2-Mar-11 and on 4-Mar-11, one of the Ojjas enterprises executive told me that they had couriered me my original order on 3-March-11.

But till date I have not received my order. When I am calling to Ojjas Enterprises, few times they answered my calls and told me that you will receive it soon. But from yesterday, they are answering my calls.

Details of courier and other is given below-

The product detail as follows:

Order no: 6330871

Dated-22-Feb

Product Name: Beat Cute Touch Screen Dual Sim GSM Mobile Phone

Qty: 1

Price: INR 2274

Consignment / Airways No: 201560364 (From Ojjas Enterprises)

Delivered on :25-Feb

Vendor: OJJAS ENTERPRISE

Returned Courier Details

Consignment / Airways No: (To Ojjas Enterprises)

Courier Name: Blue Dart

Send On: 28-Feb

Delivered on :02-Mar

Vendor: OJJAS ENTERPRISE

I request you to kindly look in the matter and do the needful at the earliest.

Thanking you,

Your Customer,

Dattaprasad Nasnodkar

Email: [email protected]/[email protected]

Tel: 9890905434/ 8087675321

(Note: Please send me Addresss of Ojjas Enterprizes to send the parcel back..)



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