Dear Sir
I booked a Wings cab from my place to Ruby hall clinic for 10.10 pm. As per telephonic discussion they told me that I will get drivers detail before 10.45.My brother had to catch bus form that stop for Goa. I called many times Wings Cab when I didn't get driver details even 20 minutes before my pickup. But the operator put down my phone by saying that be on hold. After that I called n number of times they didn't even respond and driver details were send to me just 20 minutes before. Still driver was not bothered to call me I called him n times and he didn't come to my place. I was alone at my home my husband was in night shift. It was raining heavily. After trying many times even driver and Cab service ignored us. We faced lot of problem mentally and physically because of this. N I gave finally RS 200 to autorikshaw 200 rs for such a small distance and somehow reached venue. I was highly unprofessional behaviour. I request you to take serious action for this. At least they should be some seriousness for the customer because you never know any person can be in high emergency.
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