Constant Breakdowns in new car. battery already replaced and still breaking down!!!
This is regarding our recently bought Volkwagon Vento petrol car in Feb Delhi. Car is hardly 5 months old, and has given 'faulty battery problem' so many times already. In a new car, the battery has already been replaced once and few days back, even this replaced one, gave problems. Now again the dealer is saying the battery has to be changed. Suddenly they call and say, there is no battery in stock and don't know when it'll come, putting us through soo much inconvenience, faulty car, waste of money and complete lost of trust in brand.
Secondly, they sold the car quoting 12-13 as the average. Even after repeated complaints, the car is giving a shocking average of only 7-8, which sedans give and not a running car like Vento. Its been a blunder buying the Vento. Huge loss of money.
This is my second horror with Volkswagon, first being during the Skoda Superb bought from them. It too was extremelyyyy faulty. I mailed them soo many times, to take their car back and replace it or do something about it, all they said was ' we'll repair a brand new car!!! ', which is absolutely intolerable, after having paid hefty amount. Their cust care people would call to revert on the mails, understand the problem, say they would get back but not even once, any senior called or anybody called to resolve the matter. Finally I understood, that they are not going to attend to it.
I have used the CNBC pehredar forum, Akosha, forum, this Indian consumer complaints forum, written to Vento's cust care.
I also plan to put this up on their facebook page and atleast make them realise what a poor company they are and the kind of faulty cars they make.
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