We have purchased a new Chevorlet Beat-LT Diesel Car From Regent Automobiles Faridabad on 30th Sept and after running 5 days the rear right back tubeless tyre get blasted and the compliant have been lodged with Regent Automobile Showroom at Faridabad and their service station at Okhla Industrial area New Delhi on 7th Oct with the Deputy General Manager, he appointed Mr. S.K.Gupta the warrenty officer to take care of the issue and he lodged compliant with the tyre manufacturer Goodyear and given me the compliant No's and confirm that with in two days The tyre manufacturer will inspect and replace the tyre but after many tele calls and e-mails to Chevorlet Motor and Regent Automobiles on 20th Oct the technician from Goodyear call me and ask to reach one tyre retailer at Gurgaon for a inspection of the tyre and he check the tyre and say that it is blasted from the side of the tyre so they can't replace the tyre and i also put remark on the report that we are not satisfied with the report and need further action, we purchased the car for commuting not to keep the car in garage and while running in Indian roads there can be patholes and stones if the small pcs of stone can damage the tyre it means the tyre is very substandard quality, pls help me to replace the damaged tyre at the car dealer/car manufacturer's cost
Regards
Sasidharan Nair
LNC Apparels (P) LTD
Plot #185, Sector-8
IMT-Manaser, Gurgaon-122050
Tel:0124 4264482, 83, 84
Mobile: 9810901523
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