I am writing this mail with great regret. As I got a very raw deal from one TTE of eastern railways which I find utter
humiliating. Kindly bear with me & go through the mail & have a reality check. On 14th June, 12 morning I intend to
travel from jamshedpur to kolkata through steel express (12814). As reservation was not available I took a general
ticket on morning 5.34 am. But incidentally am unable to board on Steel express which departed Tata nagar on scheduled
departure time of 06.15 am. Actually I was feeling sick for past few days & that is why going to kolkata for medical
consultation as kolkata is my home town & my parents live there. Right after boarding Steel express I felt dizziness
so decided to seat on the platform premises & let go the Steel Express. I was was sitting there for almost two hours
some onlookers offered me water & help. After feeling better I boarded on Gitanjali Express (12859) but on sleeper
compartment. I was willing to pay the balance fair but have not find any TTE in vicinity. Now after Chakulia station
a group of TTE boarded on that compartment & asked me for ticket. After seen my general ticket they said I have to
pay fine & they charged Rs.314 but unfortunately that time I was carrying only Rs.295 .Which they almost snatched from
my hand. They forcefully taken my wallet & started searching for money. When I protested One of the TTE named Mr. M R
Rao (Employee Id 07097797) literally abused me & use filthy language against me in Hindi (M***** C***) in front of the
all commuters. Was he has the right to behave like that??? After that I have to accompany them till they got another case
like me & after few compartment they got one person who don't have the express ticket. In same way they taken Rs.250 from
him & issued an accumulated receipt of Rs.314 for both of us & hand over it to me & told both of us to shift to general
compartment immediately. Trust me sir it was a horrendous experience. I was drained physically as well mentally after got
these kind of treatment which was totally unwarranted.
Kindly look into the matter & do the needful to mend the behavior of this kinda employee as its really counts. I send this
mail as an eye opener.
Thanking you all in anticipation.
Unfeigned regards,
Pritam dutta.
08603295758.
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