I have travelled from Delhi to Mumbai by Flight no G8-229 (vishvmbhar soni& chanda soni). PNR no of ticket 9XFYLO . I have checked in THREE Luggages at Delhi airport. He has put three tags on back side of ticket. Unfortunately, I got two bags at airport only. subsequently I have informed the the person incharge at airport and found tag of other passanger DEVI MANSNGH. I have registerda complaint ' PROPERTY IRREGULARITY REPORT " with GO AIR at Aiport. Person inchage informed that you will get information by evening. I surprised to note that REPORT does not indicate any Tel no for future contact . secondly I try book complaint to customer services. The tel no given by customer services are - 022- 26264789&90 .No body is lifting at aiport. Is this system is acceptable in a civilized society, people are cheating and allowed to do bussiness without taking care of customer.
WHY NOT COMPLAINT CELL TO BE THERE FOR RESOLUTION OF COMPLAINT.
I AM LEAVING IN NAVI MUMBAI THAT MUST REACH AT MY RESIDENCE ON ADRESS FURNISHED IN THE REPORT . OTHERWISE I HAVE TO LEGAL ACTION.
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