Inconsumercomplaints.com » Cars & Transport » Review / complaint: Go Air - Non Refund of balance amount of beverages purchased on board GoAir Flt No. G8/173 dated 26 March 11 | News #238519

Go Air
Non Refund of balance amount of beverages purchased on board GoAir Flt No. G8/173 dated 26 March'11

Dear concerned Person

I am making this complaint not because I lost something big but it is more of a behaviour & ethic that matter. I travelled by Go Air Flight No. G8/173 from Goa to New Delhi on 26/03. My Boarding Pass No. was SEQ/112 & the PNR No was R307BU

I purchased one water bottle & gave Rs. 20/- to the airhostess who was cabin crew memebr alongwith the other guy named Abhijeet Singh Negi. While she was supposed to give me Rs. 5/- back as the cost of water bottle was Rs. 15/- she did tell me that she would give Rs. 5/- back. I waited for quite sometime & when I noticed that she has forgotten, I called her & told that you had not returned the balance amount of Rs. 5/-. She once again replied that she would do that but regret to inform that she never returned the same.

I landed at Delhi & came out of the airport. But this episode spoiled my whole impression about the airline about which I gave very good feedback while my journey from Delhi to Goa on 23rd March'11 under PNR No. R307BU.

The concerned persons in the said airline need to coach these young boys & girls to learn the ethics & reflect a good image of our country which has otherwise earned a bad name due to corruption. Had this been happened with any foreigner, what impression he would carry.

Hope somebody would look into this.

Rgds

Balbir Rana


Company: Go Air

Country: India

Category: Cars & Transport

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